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Interesting information

Information that might interest you

Our St. Florian

is a small charming wellness hotel with all the comforts. We set great store by your individual requirements. If we can meet your wishes, we will gladly provide for them. Please let us know if you are missing anything. Our family-run hotel is located in the calm and central Frauenau, only about a 10-minute walk from the heart of the town. Whether you treat yourself to a glass of wine in the cultivated ambience of our restaurant or reach for a book from our library in the homely fire place lounge, whether you spend time in the spa area or in the hotel’s own indoor pool - rest and relaxation are always assured.

What do we want?
We want you to have a wonderful time with us and to be able to pamper you completely.

St. Florian wellness areas and leisure facilities
Spa with massage, beauty treatment, Ayurveda, partner oasis, hammam. Swimming pool with Finnish sauna, organic fragrance sauna, steam room/salt water bath, infrared cabin and many small highlights. Relaxation and peace room with charming details.

can only be redeemed and set off by submitting the original at reception. Please hand it in upon arrival!

Our prices do not include the local visitor's tax per person per day. Single room surcharge - double room as single room € 8.00 /day and person. Please find the relative room prices in our price list. All the prices include the legal VAT. If the price in your booking confirmation differs from the indicated prices due to a calculation error on our part, the price of the current price list always applies.

We reimburse € 5.00 if the luxury pension services have not been used. The cost of wellness treatments included in the booking which have not been used cannot be set off.

Arrival and departure
Our rooms are ready from 2.30 p.m. Please let us know if you arrive after 8.00 p.m. On the last day, the rooms must be vacated by 11.00 a.m. at the latest.

We are happy to accept pets upon request. Single final cleaning charge € 15.00. Your furry companion can accompany you to meals. However, for hygiene reasons, only rooms with wood flooring are suitable.


Cancellations (cancellation terms according to Dehoga):
Your confirmation is binding for both partners. Cancellations are only valid in written form. In case of cancellation or change of booking (later arrival or earlier departure), the following cancellation rates for the booking apply: up to 7 days before arrival 80%, between 1 week and 4 weeks before arrival 50%, and cancellation is free of charge any time before 4 weeks before arrival. No costs apply if we are able to allocate the room to other guests. We recommend to always purchase the travel cancellation insurance.

We require you to pay us in cash or with EC card.

Parking facilities
Free of charge for guests directly at the hotel.

Children and co.
Children of any age are always welcome here! Baby equipment such as a bed or a kettle is provided upon request - simply let us know.

Non-smoking rooms
All the rooms of the Hotel St. Florian are non-smoking.

Special culinary requests
We are always happy to fulfil your requests as far as possible - we can come up with tasty alternatives in case of intolerances or allergies. In this case, to prepare for this, we please ask you to inform us in good time before your arrival.

Booking requests
We try to meet your wishes for your favourite room, a particular table or an appointment at the spa. However, we cannot guarantee a binding confirmation for organisation reasons.

Bonus for regular guests
Regular guests receive a 3% discount on the booking on their 3rd and 4th stay, and a 5% discount on their 5th stay. This reduction is valid for a booking of at least 3 days AND payment in cash or with EC card. We cannot guarantee the bonus for payments with credit card.