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Wellness manual

Everything you need to know!

The first step to relaxation
To ensure that we can arrange the appointment you require, we recommend giving your treatment requirements in advance by phone or by email before your arrival.

Because we set great sore by your health, we would ask you to let us know of any health risks or restrictions you may have when booking. Only this way can we select with you the most beneficial treatment for you.

The perfect start - the time has come
We recommend coming to the spa ten minutes before the start of the appointment in a bathrobe, bikini or swimming trunks and in flip-flops. Relax with a glass of forest water and start your period of tranquillity. Please understand that we cannot extend your treatment period if you are late.

Cancellation - if something comes up
If you cannot make an appointment, we please ask you to give us the chance of offering the appointment to another guest in due time. You can cancel free of charge up to 48h before the treatment start. In case of a later cancellation or if you do not attend, we will charge you 80 % of the treatment price.
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